Notification Management

While engaged in memory-intensive tasks on the computer (e.g. programming, writing, and designing), users often receive notifications from peripheral applications. While these may provide valued information, such notifications typically interrupt the user's ongoing task at inappropriate moments. Our research involves conducting controlled experiments to better understand costs of interruption caused by notifications; examining cognitive theories to probe strategies for identifying less disruptive moments, building systems that automatically detect these moments during user tasks and defer pending notifications until those moments, and deploying our systems in authentic environments to understand how they affect user behavior. We are also expanding our research to focus on reducing the number and severity of interruptions caused by mobile devices in everyday social situations.

For additional information or questions, please contact Brian Bailey (bpbailey [at]